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We are happy to share comments from our friends and clients.Anyone with a comment,hat
photo,or hat story is welcome.
Thanks for the fast shipment.My new hat arrived
yesterday in great shape. I
now have it for a function that I am attending on Sat. Five out of five stars for Holland Hats Ed Hayes - CA Hi
Bruce, I just wanted to take the time to say thanks for the personal
touch you give to your business. I have just completed my third hat purchase……each time I have heard
from you personally. And each time has been a good experience. I am looking forward to my new Tommy Bahama and
I hope I enjoy it as much as the Tilley"s that I have bought from you in the past. I will be looking forward to
next season's NEW hat from Holland Hats. Thanks again Bruce.
Jon
Reed Sherman, Texas Hello
Bruce:Your hats are the best ever! The quality is super, the
color is exactly as described and the size is perfect. Love them! Thank Yo! Elisabeth Berkley - NJ thank-you!
I received my order today...as
usual, the hats were fantastic, a bargain, and please pass my compliments along to your packer, what a great, professional
job.
Your
shipping department is old school! great job, thanks, jon
white - MA
Thank
you Bruce. It is truly a pleasure to do business with a company that has a heart and soul, one that truly cares for
their customers. I'll sing your praises to anyone I know who
is looking for hats. Chuck Hillman - WI
Hi Bruce, Thanks
for the info ! As a repeat customer I know I'll always get EXCELLENT service from "across the pond ."
And thanks for the quick shipping too !!
Have a GREAT weekend !! Regards,
Mike - England Hi
Bruce,
I just received my Tilley Ivy (brown herringbone)
and I couldn't be more satisfied with the hat, the price, or your service. Not only were you one of the very few carriers
still selling this hat, but you also had it at the lowest priceThank
you very much. Matthew Ruiz Bakersfield, CA I rec'd the package yesterday. Both hats are just what I was hoping for. An excellent job getting
them to me very quickly and without problems as is the norm for you. I appreciate the excellent service, great selection
and good prices you provide. Jeff-CT Good day Bruce, Just short note
to say that my Borsalino hat arrived safely, it is a beauty, thanks for
the excellent service, i'll keep you in mind when my aging leather flat cap needs a replacement. Best regards, Graeme - Japan Dear Bruce, My taupe Borsalino Marco
arrived today and I love it! I like the color even more than in the catalog picture. Thank you for the excellent,
personal service. James L. -VA Hello
Bruce, Your delivery methods are just amazing, I called
and placed my order just as you were getting back from lunch, you quickly printed my delivery label to make that afternoons
pickups, that was around 1:30 pm and my Tilley LTM8 arrived at my daughter's P.O. box at 12:30 pm the very next day,
thank you so much.
I
have to say my experience with Holland Hats was a"10" out of 10, you are an exceptional business man with the
right blend of humour and a credit to your families long standing business since 1908, I wish you continued success. With Thanks, Ken Holmes, Ontario, Canada. Hey
Bruce, It was great meeting you !
The hats look awesome, and I'm sure they will be
a big hit at rehearsal today ( and for the show )
I will let you know if I need to return the large, but my guess is that it will be fine. I will remember
NOT to remove the tags. I
will definitely refer friends and family to you for all their hat needs, and will be back in the future,
be well, Jamie Jamie Nodell
Technology Teacher Newington Public Schools Bruce,
Your company gave great service. The hat arrived sooner than expected and is already in use--MN winter weather! thanks
Pam Hi Bruce,The
Tilley hat arrived today (6 days to Ireland)- which I think was very fast! I'm very pleased with it and also with the way you dealt with everything in a very friendly, professional
and prompt way, thank you. It's a very windy
and slightly wet day here in Ireland, perfect conditions for trying the hat out. So that's what I'm going to do now! Regards, John - Ireland
Bruce,
David in Tennessee here... The hat arrived less than 48 hours after I ordered it - not bad for shipping
to Tennessee! Thanks for your willingness to waive the customary return policy on clearance hats, but it fits perfectly and
I'm keeping it. Best wishes, David - TN
I just received
my shipment today and let me say I can't believe the quality of the Panama teardrop hat. I have ordered from other sites and
have been very disapointed. That is definately not the case with your company. This is my 4th hat ordered and not my last.
Thanks for your service and quality. Barry. J.
From. N. C. Bruce once again you out did yourself. Your selection of caps
were fun to go through and to pick one out was a hard decision to make. Yet I did and you came through once again on sending
me it it in a fast and timely manner. I wish you could have sent me some of your business cards so I can pass them out
on where I bought my cap. Bruce knowing this my second cap there will be another order in the future I am sure. Your prices
and customer serice beats all others by far. Glen J. I received my hat today, and promptly wore it to my afternoon coffee break with some
other old timers. I am very happy with the prompt delivery and the quality of the hat, and it fits very well.
I usually wear Minnesota Vikings and Denver Bronco's baseball hats, but as you know, they went out of style a couple weeks
ago. Now I look like a real estate broker(or maybe a gangster?). I recall my old Uncle Andrew Schwartz used
to wear one like it back in the 40's and 50's, so I am calling it my Andrew Schwartz hat. If anyone inquires about where
to obtain one like it, I will send them your way. Thanks again. Ron Schaffer. - SD Hi Bruce:
I received the hats, amazingly, December 24th, only 5 days after you shipped! That’s
5 days for international, non-courrier mail. Wow. Anyways, I just opened the box for Christmas (they were gifts from my wife)
and I’m so happy to say, they fit perfectly! The Borsalino fedora is an absolute joy to wear and the beret is incredibly
comfortable. The sizing was bang-on. Everything was well-packed and was in perfect order. Thanks too for the two Borsalino
gift bags that came in the box as well. Very best, Chris K. - Ontario,Canada Hi, Just thought you would like to know, we received our order along with my pink hat. Thank
you. we are very impressed with how well the hats are made and look. My husband looks good in his hats and we definitely like
the pink hat. Thank you. Have a great day,
Mary Lee - TN You rock, Mr. Holland! I lost this hat a few weeks ago and was bummed I couldn't find a replacement in my
size from the shop I got it from originally. So happy to find it on your site.. I'm a huge hat aficionado and love the Borsalino / Doria
brand. Looking
forward to perusing your site for more awesome styles! Robert - OR Thought
I'd let you know I got my hat (and love it) and also send a special thanks for the wonderful packaging to protect the shape
and brim. AND, good thing you enclosed in heavy plastic because even though I had my mail on hold, USPS delivered to my doorstep
and it sat out overnight in a heavy downpour. My neighbor said the box was soaked but the hat was totally dry!Diane - CA Dear Bruce:
Just received my hat today. Had to let you know how awesome it is, you made my day. the quality is fantastic and the hat is better then I expected. Thanks again Tom -
CA
I received my Borsalino
flat cap yesterday ahead of when I was expecting it. The hat is beautiful, the service first class, and the price was right.
Perfect! Emanuele Corso Penasco, NM Bruce: I wanted to thank you for taking
the time out and helping me with the stw64 hat. The hat
fits just right and is a well made hat. You were a big help and I can see why this hat is your favorite. Plan on doing bussiness with you again. Shipping was fast and right on time. THANKS AGAIN!!!! Tom N. Canton, Oh Thanks Bruce, Ordered a Tilley TTW2 from you on a
Thursday and received it on Saturday. Perfect condition. I really appreciate the attention to detail, care, and efficiency
you provide. I have purchased illeys from you before and will continue to due so as the need arises.
I appreciate it,
Greg Watkins Fuquay, NC Good Morning, Bruce.
I received my Tilley
Montana on Saturday and it fits perfectly. The quality is outstanding and I truly appreciate the expert counsel you provided
to me over the phone. It was a nice surprise to receive it on Saturday given that I ordered it Thursday! Regardless, thank
you and I WILL be doing business with you again.
Rich Gallinatti-IL Account Director, HCSC Bruce,
I received my Borsalino beret in the mail today and would like to let you know that I am impressed with the design
and quality of the product. I also found that your pricing and your international shipping rate were both very reasonable
and was pleased that my order was mailed almost immediately after being placed.
Thank you kindly for your services.
I would happily recommend your store.
Harrison-Ontario Canada Hi Bruce - I'm the "Nancy" who
called a week ago Friday. You were kind to help me figure out the way to size my head/hat; thank you.I now
am the proud owner of a black suede fedora. It fits perfectly, and I like it very much. Have a great week, and thanks again. Nancy - CA Hello Bruce, just arrived back home this morning and much to my surprise the hats I ordered
Saturday were sitting on my door step. I'm very pleased with the speed of your shipping process but more than that the two
hats more than exceeded my expectations. You will have another order from me soon. thanks Ron Pierce -
NC Bruce, I love my new Tilley, which arrived
today! I will be spending many summer days in this one, and as always, thanks for the terrific service.
Maria Molina - CT Hi Bruce, just wanted to thank you for the personal
service and to let you know I will tell everyone I know where to go for their hats, it's nice to be able to talk to a real
person instead of a machine and also to talk to someone that really works where I'm shopping at. THANKS, Oscar
Duncan
Bruce: I received the Dorfman Pacific-Scala
Genuine Panama in Putty Brown. It is just exactly what I was looking for - a color like toast, extremely high quality and
striking looking. Thanks so much for the great advice and painstaking personal service. I am utterly pleased. David Adinolfi - NC
I
received beaver hat today,without trouble. It is just one I have been wanted and you are perfect! In Japan Borsalino
hats are very expensive.hard to wear. I’ll enjoy my life with your hat Thank you very much. Hideo Kato Japan
Hi Bruce
I am John Brucciani the proud owner of a new wonderful straw hat I ordered it on Tuesday and it arrived on Thursday amazing.
and the price was right, I shopped around and your price was better by far. I am now a loyal holland hat customer.
thank you. John - NY
Bruce, The Borsalino just arrived in the mail, just a bit over 24
hours after it was ordered. It is simply beautiful and very comfortable. Thanks very much for the hat and the great customer
service. Don Dame - RI Hello Mr. Holland:
My Tilley arrived today in the mail. Oh,
she is so beautiful . Perfect fit! I know people will be asking where I found this striking piece! I will have to tell them
Holland Hats. I love it!!!!!
Thank you very much Catherine Denis - New Brunswick Canada Bruce, Your price for the hat
plus the free shipping was the best I could find on the web. If your service is just as good and the hat arrives in fine condition,
I'll be back. Thanks for your note of appreciation of my business. That's rare these days. John Leonard - NC Bruce I received my Stetson STC1 Hattera cap today. I want to thank you on doing business with
you. It’s not only your response rate that is outstanding but your prices as well. In the past, I have order from another
site and thought they had the best selection in caps and prices till I found your site. I promise you that this will not be
my last cap I will order from you because you have a large, wide verity and your prices have others beat, as well as your
free shipping on orders over $50.00. If anyone asks me on my cap and where I bought it, I will tell them about yours and all
what good I have to say about you. I can’t thank you enough Bruce your one in a million. Till me next order, take care
and keep up the good work. Glen from MN Bruce, Received my DPC Distressed Leather 3 Panel Ivy Cap today in the mail along with the Black Ivy Cap that was a bonus
to the order. Two beautiful, quality caps especially the DPC Distressed 3 panel Ivy Cap. This is my favorite so far. The caps
that I have purchased from your company are of the finest leathers, materials and designs, you are my only hat/cap supplier
from now on. The quick delivery time, ordered from Connecticut on Sunday and received the Caps on Wednesday in California----WOW,
is an added bonus. Many Thanks Again Dick Payne -CA Wow!!! is right! What is better, I rec'd the
item yesterday. The only way I could have gotten it faster would be to drive over and pick it up myself. Very nice hat, good
fit and good value.ThanksJeff - C Bruce I received my Stetson STC1 Hattera cap today. I want to thank
you on doing business with you. It’s not only your response rate that is outstanding but your prices as well. In the
past, I have order from another site and thought they had the best selection in caps and prices till I found your site. I
promise you that this will not be my last cap I will order from you because you have a large, wide verity and your prices
have others beat, as well as your free shipping on orders over $50.00. If anyone asks me on my cap and where I bought it,
I will tell them about yours and all what good I have to say about you. I can’t thank you enough Bruce your one in a
million. Till me next order, take care and keep up the good work. Glen
from MN Hi Bruce Thanks so much for the lightning service! It's more than I expected. I purchased this same hat from you last year, and always receive compliments
on it. It's not the usual style here in Connecticut, so folks notice. I have ordered another only because the medium size seems smaller on my head than it did last
year. I stored the hat in its shipping box in a closet over the winter. It is still in perfect shape after months of wear.
I hope to find someone to use it. Thanks again
for great products and service at reasonable prices. I've searched countless shops and no one carries classic Panama styles
in any variety. I am happy to have found you. Thanks Jim T - CT Bruce,
Last year you
sold me a Christy's CHS4, an excellent hat. Last week you sold me a Christy's Grade 20, a truly absofrigginlutely outstanding
hat.
Thank
you, Keith - NC My testimonial:
I absolutely love my new Henschel hat! I wanted it in a hurry for a vacation, so Bruce was able to work it out so
I could stop by (I live close by) and pick it up!! The service was excellent. I will definitely use Holland Hats for my future
hat purchases!
-Caitlin New Haven, CT
Bruce,
I received my hat today justin time to pack it for my trip tomorrow. Thanks for the prompt attention to my order. Rest assured
that I will recommend you to friends. Again, many thanks. Jack Isaacs
Hello, I just received my order. I have been looking for a good
source of Tilley hats when I found Hollands. I could not decide between the LTM6 or the TM10 so I wound up buying both. They
arrived well packed in just a few days. I have always worn "ball caps" in the past and this is my first adventure
wearing a different style hat. In the past few years I started going on international mission trips to places such as Haiti
and Honduras. Both Tilley hats will come in real handy when I return. I am glad I found Hollands. They offer a great selection,
with even better pricing and fast shipping. What more can you ask for. Thanks! Ed in Mooresville Dear Holland Hats Co, Thank-you for the
fast and excellent service! Love my new Tilley TWC7 hat! regards, steve
masias long beach, ca Bruce, Good evening! I received my order today. I am looking forward to getting many compliments
with this hat !!! The 'purple passion color' is just beautiful !!! Thank you so much for your quick responses to
my questions. I look forward to ordering more hats from you when the need arises. Susan Polson - AZ
Wow...I just got my hat sent priority mail.... you guys are the
best! Great looking hat and top quality. You have a steady customer in me. I got the hat the 2nd day after I ordered
it. Great job Bruce Holland! Thanks so much.
SIncerely, Bob Clark - OH Hi Bruce,
I just wanted to let you know that the hat I ordered arrived today.
frankly, I know the order wasn't
the largest you've ever received, I just wanted a straw hat for the beach.
again, frankly, it was a pleasure to open the box today and see
that someone is left out there that knows how to do a great packing job! And for a crushable hat, no less!
This is to say nothing of the fact
that the hat fits perfectly and was just as advertised.
I will be certain to tell my friends about your super service.
sincerely, jon white - MA Good Morning Mr. Holland,
Just a quick note of thanks for your stellar customer service and surprisingly prompt shipment of the Tilly
hat recently ordered. I will certainly make my family and friends aware of your store and service and will be a future repeat
customer.
Additionally,
I apologize for calling you on Saturday and interrupting your golf game. I thought your store was still open. The fact that
you took the call and was kind enough to answer my hat size question truly represents your personal kindness and willingness
to be of service to your customer over and above.
Have a Great Day! A very satisfied customer, John - PA Bruce: This is JP's marketing description.He
NEVER uses photos, only drawings and once or twice I was disappointed. Never the less the hat I purchased from you
was of better quality and style. You will have a customer for life. Your ads are clear, to the point and 100% accurate.
I wish you wealth, health and prosperity until I order again! Cordially,
Brian S. Galpin - CO Bruce, You are one of a vanishing group of business
men that truly cares. Thanks.
My son is driving up from Dallas this weekend and we're leaving on a week long dove hunting trip together.
I'm normally a 365 day/year ball cap wearer, but this Tilley hat is starting to grow on me. Life sometimes forces us to make
changes and I'm looking forward trying my new hat in the hot Kansas/Oklahoma afternoon sun.
You have made this transaction a pleasure and I won't
hesitate mentioning your business name when somebody asks about the hat. Thanks
again, Ronnie - OK
Bruce
Just to let you know that I just received my hat, you were right. WOW GREAT QUALITY,
fits great, loved the feathers. Thank you
ILEANA PEREZ - FL
Bruce Holland:
Today June 11, 2012 received the Indiana Jones
hat. I am delighted with the hat and the service provided. I hope to do business with you soon.
Thank you.
Sary and Luis - PR
Wow! That's service! Thank you!
I'll have to let my husband know about your hats!
Sincerely, Mrs Friederike Cook - AK
Hi Bruce!I got my Borsalino Beret on Thursday
and have only taken it off to sleep. It is the most comfortable piece of headwear I have owned. I am going to order one for
each of my daughters. Is there any camel color available in a 59?Best Personal Regards, Thomas C. Watts III - CAHi Bruce, just received my navy Borsalino . It
is great. I have worn the grey a lot you can't believe how many compliments I get. From some guys who you would think they
wouldn't even notice. Thanks again and merry Christmas to you and your family. Sincerely Bob Paranzino - F Bruce,Thanks for direct access to you
and such swift correction. I manage a Venture Capital Fund and so often I find unique and good companies, but then do not
have confidence in the management team. I have always said that my money invests in people rather than processes…and
your response to this situation is precisely what I look for in a management team. With your permission I would like to use
this experience and your name and your company’s name as an example of excellence in management when I speak to various
groups. I will also tell them to get a hat from you.Best regards and thanks for your prompt attention…Regards,Richard Ehlert - UTPS….the refund has already been received… Bruce, Thank you
for your kind, excellent service .You can be sure that you have a lifetime customer in me. I will recommend your company
to everyone I know .Thanks again, MikeCoady - PA Thanks you guys are the best I will be telling everyone I know about you'll.. :) have a great day Bruce,I got the hat today and it looks great. That was really fast.I bought it as a Birthday present for my son and I am sure
he will enjoy it.Thanks for the great service.Keith Hester - AL Tracy - VA
Bruce,
Just wanted to thank you for the
outstanding service. My new hat arrived today (just two days after ordering it) and I am wearing it right now. I am part of
a group of 36 people traveling to Israel this summer for a two week visit and I am sure you will be hearing from some of the
others looking for the perfect hat for the trip.
Thanks again. Will certainly be in touch the next time I am in need of a hat!
Gary Feinberg - GA Bruce: The Christy hat arrived and is a perfect fit with the addition of one spacer
under the band in the front. Great hat, I am delighted! I am a highly satisfied new customer. Thank you. Best,
Scott - VA Likewise! Thanks to my wife for
another fabulous hat to celebrate Father's Day with. I've been trying to get my brother to purchase one of your hat, but he
is too cheap. Maybe, when he see me with two he will cave in. Stay tuned. Thanks, Don - KY Arrived today and fits perfect! Thanks for your help! Peter H. - CT Bruce,
Just to let you know. The hat arrived today and fit looks good. Off to
the golf course with it tomorrow.
Steve S. - TX Thanks for the great service and personal email. Guess I've found a place to buy all of my hats. Alan
- FL Thank you !When the hat arrives, I’ll be sure to spread the word via social
media, about your great site and service!I appreciate the fast shipping J!Be well,Eric - MA Hi Bruce, Thanks for the quick ship!! Dennis - IA Hey
Bruce, I
didn't know, when I got off the phone with you, that you were the owner of Holland Hats... what a hoot!! It was a joy that
you took immediate action to resolve my situation with PayPal. Only when I received your subsequent email that that I found
out that you're 'The Man' (CEO). That really is outstanding service. Much success to you, Bruce. Very Sincerely, Pat MacCarroll - MI Hello Bruce,
Just wanted to thank you for sending my husband's
Christmas gift just in time! It arrived on Wednesday and it's wrapped and under the tree. The Borsalino Marco hat is gorgeous! Hope you and yours have a wonderful holiday and all the best for 2012! You will certainly have me as a customer again! Warm Regards, Jeanette M. Starr - NY Bruce, I just wanted to let you know: The cap came today. It's a perfect fit, and the dark brown color is just what I was
looking for. I LOVE it! It's my new favorite hat. Thank you, -Steve - WA Wow!! this hollandhats site is outstanding!!! Free
shipping and It’s already on it’s way!!! I placed the order at approx 1:00
AM last night!!! See if you can find your Borsalino on their site and check the price. Ron - VA
Dear Mr. Holland, A word of thanks to your and your staff. You were extraordinarily diligent and prompt in correcting
what was essentially MY error, by locating and shipping the ordered hat in its corrected size. On top of this, my husband
and I were amazed at the extraordinary speed of your shipping. The hat arrived at our home on the west coast on Saturday the
10th, two days after its being ordered. I think that must be some kind of record. By the way, the hat is lovely and fits great! We will certainly keep you in mind for further hat purchases,
and we would not hesitate to recommend you highly to our friends. Best regards, Teresa Fick - CA Hi Bruce,Wow, that is great
service and a nice touch following up. We appreciate “good service” as that is the key to most of our business
relationships. It is nice to see someone else with the same philosophy. The hat is actually for my boss and I will forward
your e-mail along to him so he can contact you if he needs anything in the future.Thanks,Dave Schreiber - OH Bruce: The hats arrived today. Thanks for the quick service. They look exactly
like the pics on your web site & fit as well look great. Steven - CT Dear Holland Hats:
Thank you
so very much. The Tilley Montana Fedora in place of the sold out Indiana Jones hat came in two days like promised. Received
Friday and I wanted it for the weekend, Fast! No shipping charge and got Priority Mail service. Reasonably priced. Most important,
the hat looks great! The hidden earflaps are a plus. Very comfortable hat. I never had such friendly, helpful customer service
in my life. If I ever need a hat again (and I most likely will) I'll turn to you. I already gave your website to someone who
liked the hat I was wearing.
Kenneth Kamiel - NY Bruce, And
thank you for the quick service and assistance with ordering the Cap. I have searched for a Brown Leather Driving Cap for
the last six months. Found this same hat at a hat store in San Diego but they had to order it from the Manufacturer-----4
to 5 weeks. I was shocked that you had it in stock. I live in a 55+ community and will put the
word out about your web site Thanks again Dick Payne I really appreciate the quick shipment of the hat I ordered for my son –
thank you very much Anita Jones Dear Bruce,
It has been a pleasure dealing with you and I will certainly recommend your company (as well as you personally)
when I have the opportunity. I really appreciate a person who takes care of their customers like you do. Much appreciated.
Please have a nice weekend!
Best regards and thank you,
Marty - FL Bruce, The hat came yesterday thank you for such excellent service, I certainly will
recommend you to my friends. The hat fit perfectly and is exactly what I was looking for in a casual hat. Joan - NY Hello
Bruce, Hat arrived on Friday
as you said it would. Thanks
for the quick shipping !! The
hat looks good , fits well now I need a good steady rain to test it out. Thanks Again !! Mike - NY Dear Bruce,Thanks.You get business from
me since you don’t ape the box stores or the impersonal internet entities.I ordered the berets for an elderly
priest who lost one that I bought from him fifteen years ago in Spain.Incidentally, your prices were about 15-20% less
than what I found for comparable items when comparison shopping, and that did not include take and shipping expenses, in some
instances.Yours,Gerry - NY Thank
you so much for shipping my hat so quickly. It arrived today and it is exactly what I wanted. All the best, Karen
Bunch - MA BH! Thanks Bruce for your personal e-note! WOW! Nice
Touch! Appreciate having your personal number as well! We think alike! Happy Thanksgiving! LLB - SC Bruce, I
give credit where credit is due. I worked in Customer Service for 38 years so it is number one on my priority list
now. As the nuns in Parochial School used to say "you deserve a Holy card with a gold star". Keep up the good work! Joan - NY
Mr. Holland, if
this hat is as nice as the last one from you, I will be extremely happy. Several of my friends have taken my advice and purchased
hats from you in the past and they too have been pleased. As a matter of fact, my grandson purchased my last Greek fisherman
hat for me through your co.by going through my old records.. I own
two companies and semi retired, I know business's are built on two things. Quality products and Service, you have them both.
My Best Regards.
Capt. Farley Eugene Sanford - FL
THE SHELL SEEKER
Wow Thank you for the fast turn around. My friend Dann Bailey talked with your people yesterday and
was really impressed with your knowledge, prices and quick services which is how I found you. Thank you and Merry Christmas!! Nanci - TX To The Holland Hats Crew...I ordered a hat from you a couple days ago (leather cowboy hat) Walker
I believe...and I got to tell you not only was the sizing PERFECT (Bruce went over it with me on the phone)...BUT IT GOT HERE
FAST! I am also totally in love with this baby! Well made...and of all MADE IN THE GOOD OL' USA!!! I cant get over how well
its made and the great price you sold it to me for. I want you to know that whenever I need a hat in the future you will have
my business....also as I am somewhat the trend setter around here....so when my buddies want to know where to get one I will
gladly send em your way...my nickname is BUCKY...so when they say 'BUCKY SENT ME'' you will know that is my referral....if
I send ya enough of em maybe you can send me another hat (maybe for the wife)...LOL....anyways its a pleasure doing business
with ya and I'm impressed with your service and product...THank YOU MucH....BUCKY VAN VLIET....-CA
Hi Bruce,
I just received my hat AND am more than
pleased with it. I hope you received the return of the other hat by now. It is a perfect fit and soft. keep me
on your email list as my brother and I love them fedoras.
HAPPY HOLIDAYS G. Houston - TX
Hi Bruce, I am the fellow you spoke with on Friday, the one who teaches part-time at Newton South. I want to
tell you that the hat came today, even though I ordered only yesterday. I LOVE it! The golden hue and softness of the raffia,
the colors of the outer silk band, and the silkiness of the inner head liner. And what a classic style! It is super comfortable
right out of the box; no break-in period needed. I am sure to wear it often, and will certainly return to your store in the
future. I hope the folks at Tilley will continue to make this model (unchanged) for many years to come. My thanks for being
so helpful on the phone; that made all the difference. Sincerely, Mario Mendez-Penate - Boston, MA Hello Bruce,
Today I have received the order. Many thanks! All ка I wanted also I is very happy! I will not forget
your shop and I will probably come into it in the future. I wish success in business and happy New Year, Igor.
Igor, - Russia Bruce, Thanks
for the speedy delivery of my Tilley LTM6.The fit is perfect & I'll be putting it to good use. I have a few Sierra
trips planned in early summer, then the hat & I are headed for Nicaragua. Beau - CA
You are fantastic!! Thank you so much for your kindness and help! Have wonderful holidays!...Ellie
- CA Dear Bruce, I had a great time shopping on
the phone. It was nice to be in contact with a family member of a real family business. Thank
you, Shelly - PA Bruce, Thank
you for the shipment of the Tilley hat. We received it today in fine order. It will be a Christmas gift for my son-in-law.
Merry Christmas, Verle
B. - IA
Bruce,
I realley enjoyed talking to you today, you provided a great customer experience and you made me feel comfortable in my purchase.
thank you, good job. Doug - TX Thanks Bruce, The hat arrived last week and fits my husband perfectly. It will be venturing up to Alaska w/
us this mid July... can't wait to put it to the test. I
appreciate the personal touch you put on this sale, as it is something not readily given so freely in this day and age. Patty Fallar - NC Hello Bruce,The Tilley TH4 Hemp arrived Friday
and once again you exceeded my expectations:· Fast
delivery (within 5 days after order in Europe)· Sound
advice (your suggestion of a 7-3/8 was right since the fit is perfect)· Most of all the great hat· Last
but not least your always personal approach.It will be only because of these hats are so durable that you may not see me reorder soon
already.Greetings from Rucphen in Holland,Jan Verkade Bruce,
My hat has been received and it is exactly as you said: a great hat at a great price. It will look great in my wedding
photo!
I remember that you told me to be sure and not put it away in the storage tube while it is wet, but I do
remember that you mentioned something else to do and I am not sure what that was. Would you be able to tell me what that was?
A satisfied customer,
Leonardo - MI Besides the
good service,it is a pleasure to talk to a person, not to a machine Thank yor Claudio Gotlib
- FL
Bruce, the hat came today as you said it would, it fits perfectly.
I love it, I happened to be outside watering the flowers when the mailman came, and he threw the box to me. I went in and
put it on and was totally impressed, you know your business. and thanks for stopping the order before it was filled wrong. thanks
for the fast service too, [Minnesota state fair starts thurs. ] Bob Morain - MN Bruce,The hat arrived today in great shape. Thanks for the great service. The next hat that I get will be from
you.Steve - MD
My beret arrived this morning. Just in time for our trip. Beautiful
product. Thanks you, Jim Bango - HI Bruce,
I appreciate the acknowledgement of the order in this way. I look forward to getting the
hat, and I compliment you on how customer-friendly and service-oriented the web site appears. Thanks.
Ron
Ronald D. Sanfield Consultant for Strategic Planning and Development Special Olympics Massachusetts
10
Harding Street Andover,
MA 01810 Dear Bruce,
This order arrived today, Thursday May 5. My husband is delighted with both
caps. Christy's is certainly an excellent brand that we will buy again. Thanks! Vivian S. - MN Hi Bruce -- I just wanted to tell you that my hat
arrived, and I LOVE it! I had to take it off -- only reluctantly -- when I went to bed. Also, thanks again for
your help on the phone, and for the super-fast shipping. The level of service you provide is really outstanding. -- Rick - CO Thank you for such fast and professional
service, I am very satisfied with both the capa and your prompt delivery. Have a Happy and prosperous New Years.
PJ - TX
Dear
Bruce,
Thank you so much for your wonderful service
and communication! I really appreciate it!
I just received my hat and I love it! I'm really glad you included the foam inserts
- I used two of them - one in the front and one in the back and it fits perfectly now!
I'm very impressed with the Tilley Hat.
Great color, shape, brim size, quality and it looks good too!
When I need another hat, I know where to get a nice one and hope to be a repeat customer. Thanks again. Sincerely, Gail Siergiewicz - NH
Hi Bruce Hat arrived today
- great fit, great service - thanks very much Steve - United
Kingdom Hello Bruce, My hat arrived today, it looks and fits great. Thank
you for the excellent service. Brent Farr - Ontario Canada
Great service, after talking to you, wasn't gonna go buy it somewhere else! When more time, I'll browse the rest of your website.
Thanks
again. Mieke - Netherlands hi
bruce just wanted to let you know i received my borsalino beret today
and i love it. thanks for the timely service. i have been a fan of
borsalino for years because my favorite writer is james joyce. he lived in italy for many years and wore borsalino hats. ii
had several pictures of him in a borsalino fedora. happy holidays
and a prosperous new year.
james hartman -CA Thanks Bruce For Your Email , Not Everyday Do You Receive A Personal
Email Back From A Company Your Doing Bussiness With . '' That Means A Lot To Me At This End . I Never Owned A Leather Cap
Or Hat So I Am Looking Forward To Wearing It . Thanks Again Bruce . Jim Higgins Up Here In Good Ole Lindsay
, Ontario Bruce, I just wanted to
let you know how much I enjoyed your hats at this year’s Derby; I wore one on Friday at the Oaks and the other on Derby
day. Here are a couple of pictures. Thank you again! Britta Hello Bruce,Thanks, I have received the Stetson. All is excellent!
It is glad to acquaintance to your shop, I hope in the future still to address to you.Best Regards,Oleg - Moscow
Hi Bruce, Got the berets and think their great.
Very satisfied with the great product and great service! Thanks again. God
bless, Tim - OR Dear
Bruce, I just wanted to drop you a line and
say "thanks" for your helpful, courteous, and prompt service. When I called to order you assured me of credit return
if it did not fit.....which unfortunately it did not. And true to your word when I had to return due to it being to small
I saw my CC credited within less than 10 days. You have been a pleasure dealing with and I will definitely recommend you to
friends and family and look forward to dealing with you in the future. Sincerely, Susan Jordan
- TX Great Bruce! It was very nice to meet you
and i really appeciated your personal attention and you wise advice. I am glad to have chosen your company when buying hats! We keep in touch waiting for the blue hat to arrive. Best regards! Vicky Lernoud - FL.
hi bruce. received hat today, just like you promised. it
fits great and looks good. it's been a pleasure doing business with you. best regards................bernie rosenberg - NY
Bruce, My new panama fedora came yesterday. WOW! It will definitely be my "go-to" hat for this
summer. Its great---thanks for recommending it, and for patiently working through our previous mishaps. If you have an e-mail list where you send notices of sale, new items etc, please add
me to it. Thanks again, its a pleasure to work with you. Joe - FL Hi, Bruce, This is Reginald Solomon from Macon, Georgia. Just letting you know I received my hat today.
Thanks for your prompt attention. It fits perfectly! Have a great day! Reggie
bruce:
thanks a bunch. i'll be a repeat customer. great customer service!!! tim voss-IL Bruce.....got my new hat in todays mail. You were
right about size - Thanx for your input! You took time to help me the other day, and I appreciate that. The hat
is everything I expected and your service was "above and beyond"! Thank you again. Skip MacLeod - Lakeland,
FL Dear Bruce, Just wanted let you
know that I recieved my order for two Tilley hats on Saturday, two days after ordering them. The hats fit fine and the whole
experience dealing with you and your company will not be forgotten. It was a pleasure talking to you on the phone , and
look forward to doing business with you in the future. Thanks again, ED C Farmingdale NY Bruce, Got it, love it (Tilley Hat). They've made some improvements
since the last one I bought. Thanks again for the fantastic service.
Thanks
again, Brian Buaas - OR Hello Bruce, Just wanted to thank you for the hat. It
arrived when you said it would. It's well made and it looks good on me, my wife thinks so too. Happy in the Burgh. Until next time, P E A C E ! B. Edmunds - PA Thanks for the
perfect RED beret, which arrived just in time for my trip to Spain! I will wear it thru France too, and think I look great
in it. My husband thinks I looks like Michele Morgan (FR. actress of 40'-50's,,,you are prob too young!), , so that seems
like a good place to start. Look
forward to buying others, as you have a good color selection. Gail Goodman, NJ
Bruce, It was a perfect gift for my husband for his birthday. And the Large size was the perfect fit.
Thank you for your advice and great service.
Sincerely, AnnA R. - NJ My
husband received his hat today and is delighted with it. Thank
you Sylvia Thompson - Ontario Canada Hi Bruce Just
a belated thank you for the tweed fisherman's cap which arrived safely a few weeks ago now. I don't always have access to
a computer so please excuse my delay in responding. All
the best Lynden Williams - United Kingdom Hi Bruce, My
hat arrived on Sat.just like you promised.I love it and will be ordering more. It was a pleasure shopping by phone and having it be a personal experience. It was my pleasure speaking with you ,and oh yes it is still raining here in
Rome,NY. Many Thanks, Barb Ernst
- NY Hi Bruce,Paul’s Tilley hat arrived today and he loves it. It
fits very well so thank you for whatever you did. It seems strange that the hat is so famous in Canada and
we have to find it in the States, but we are glad we did. Thanks for you good service. It was delivered to our door
this morning. Joanne - Canada Bruce,
Got
the Tilley Hemp Hat on Saturday as you promised Wore it today. Good
call the 8-Plus. I needed it. In fact, I have removed the sizing strap. Definitely needs the space for a relaxed fit -- plus I have somewhat "poofy" hair so it
works better. Would like to se it soften up
some, but that will come with wear and washing. It should also loosen up the wrinkled look you can get with a fabric hat like
this... I hope to enjoy it for many years. Thanks, Phil Weaver -
NY Bruce, I received the replacement hat
today. It fits perfectly. The size 7 is on its way back. Thanks for the good service. I have given your web address to a bunch of my
friends Donald M. - NC Bruce, I want to thank you for the personal service you gave me today while shopping
for a hat. Very refreshing! Thanks for the fast shipment. Look forward to doing future business with you. Mark - FL. Hat received! It fits just fine and will be traveling to
China with me on Saturday. Thanks for the good service of this great product. The lady from Tennessee Bruce Thank you for calling
me and helping me as you did. I will be telling all of my friends and coworkers what a great person you are and to check
out your website. Thank You, Take Care, and May God Bless You. And may you always remember that Today is
a "Present". W.E. (Bill) Rau III - LA. Bruce, Again, it is a pleasure to do business with
you. I hope you had a good round of golf yesterday. I'm jealous! Our weather out here has been crazy the
last few weeks, so I haven't been able to play as of yet this year. We had light snow flurries yesterday! I look forward to receiving the Tilley for my wife. When the time comes for more Tilley hats,
we will look forward to getting them from you. Regards, Drew - CO Hi Bruce just wanted to let
you know that my mom received her hat on Wednesday Dec 28, 2011 and she loved it.
Thanks Again, Denice -Ontario
Canada
Mornin' Bruce, Received the Stetson cap yesterday. Great fit, style, and color. Thanks for
your help. You can count on me for more business in the future. Ted - CA
Hello Bruce. Just a quick thank you for the order and for shipping so promptly. My husband and I couldn't be more pleased
with your customer service and product. Best, Amy - PA Excellent
service, and I would say a good buy too! I will respond when I receive the order and hope to send you a photo taken on the
day in 2 weeks. Thank you again. Philip & Deb - AZ
Hat Utopia!!!
Recently I was looking to buy a Tilley T2
hat. After researching the web, I found Holland hats which was 20% lower than the highest hat place. Plus free
shipping from Holland. After getting the hat and wearing it for a few weeks, I went back to the Holland web site and
bought 3 additional hats. I have now a 1 stop shopping hat place after years of getting a hat here or there. I
am glad I found Holland for my hat needs... Charles Rochdale, Ma
Dear Bruce I want to thank you and Holland Hats
for the outstanding products I have purchased and the excellent customer service and support. You and your company
are very deserving of the many great testimonials from customers and I echo their feelings. You truly deliver on your
company's goals. Outstanding ! I will gladly refer anyone to Holland Hats. Bruce, I just received the hat and am very satisfied. It is a present for
my dad and looks great. Eric - CA
Thank you. Robert- Columbia, Mo Bruce: My
hat arrived yesterday via Priority Mail !!!! Thanks so much
for your extremely prompt and professional service.
It's great to still see someone who understands and appreciates
the meaning / value of first-class customer service. Kind
regards, Norman - FL.
Bruce Thanks for your great service. Alex - AL
Bruce, I wanted to let you know my Borsalino fedora
was delivered yesterday. I've never before received anything so quickly from an on-line provider. I also
appreciated your personal email thanking me for placing my order and offering your personal attention should I need
it. It's obvious you care about customer service and creating relationships, not just sales. I've spent many years managing
companies that provide products and services to the public. It takes hard work and a deep commitment to quality to
get it right, and you got it right. Thanks very much for making this a pleasurable experience. We'll do it again soon."
Feel free to use the above quote as a testimonial if you'd like. Please keep my name to just Steve, if you wouldn't
mind. I like the hat a lot and really do appreciate your personal touch. Cheers, Steve Thanks kindly
Bruce for all your kindness and consideration. If any of my friends, family or colleagues
need a hat I will gladly refer them to you.
Regards Joe de Mello - Toronto Ontario
Bruce, "WOW" is an understatement. Less than 5 hours after
placing my order online around 1 AM (your time), I received your message thanking me for my order and advising that
my Tilley Tec Wool hat has already been shipped. "AMAZING" is a better description of your service.
Thank you!Hi
Bruce, I just wanted to tell you
that it was such a Pleasure talking with you and this is something you don't get much of these days,most of these Company's
just want your order and Credit Card and say good by,no thank you.It is a pleasure to deal with an AMERICAN Company.GOD
BLESS YOU AND YOUR FAMILY,Rest ashore I will be Recommending your Co. to all of my Contacts Thank you GOD BLESS AMERICA Steve Del Vecchio
Thank you so much for the remarkably fast shipping!
The new hat fits PERFECTLY. Great hat! I'll have the black wool Aegean in the mail tomorrow afternoon. Best Regards, Bill - WA
Bruce,I
would like to thank you for personally seeing to my order and ensuring it arrived on time. I received the Derby last
Friday in plenty of time for my gala event on Saturday. I was thrilled with it's look and fit. My company gala
event had an "Off to the Races" HorseTrack theme. So there were many men in hats at the event, but it was
clear to me and verified by many compliments that my hat was the only authentic quality derby there. Thanks again, Tim - MD Hi
Bruce, The hat arrived today. Hubby loves it I'll talk to you again next time I make an order, thanks Angel. - British Columbia-CanadaLast week I was in a local bookstore with book and ear buds listening to music and in my
own zone. I noticed someone appeared to be approaching me from across the cafe. Not feeling particularly sociable I closed
my eyes hoping to discourage conversation. After hearing a through the music a second muffled "I'm sorry to interrupt
you" I sighed and opened my eyes. There were only three reasons I could think of that would mollify my annoyance
at this disruption, one involving the receipt of a large sum of money and a second being that my pants were on fire. I
removed my earbuds in time to hear "is that a Tilley? Do you mind telling me what model is it and where did you get it?".
Reason #3. I was happy to share the information about my hat and my favorite retailer, Bruce Holland at HollandHats.com.
Tilley aficionados are special. L. Scott Mann
Mr. Holland, I just wanted to thank you for such incredibly
FAST service. I love my new hat!
Don Jacques - MT
Thanks. Wish I had more heads so I could give you more business.
Top shelf. Tom-MN
Hi
Bruce
Ok your hat is out of the box and Beautiful the side flair is truly kool. The fit is Perfect sits just
right on my head. Overall I am really Happy with it. The same hat but the edges are not rolled higher like the
others and that what makes it Special Very Happy on the dining room table right Love It. I would like to submit
this reply about your store for your web Page!! So here goes.
From Marshall Salvano Wellington,New Zealand
Bruce – Thanks for taking my order by phone Wednesday
morning. The hat arrived Friday afternoon. Great service, and a great hat. Regards,ST Hi Bruce, The
hats have arrived and my two sons are so pleased and happy with them. Thanks so much for your excellent help in placing
the order and the quick service. You are number one on my list for customer service and satisfaction. Hope the
winter snow eases up on your part of the country( think I'll stay in Florida ). Sincerely, Julia Bolden - FL Thank
you Bruce. I just tracked it and it arrived at my local post office early this morning. I should have it today, I'll
let you know. Thank you again for all of your help and GREAT customer service!!! Joyce - CA Thank
you so much, Bruce! You have definitely gone out of your way for me and I truly appreciate it. I’ll be anxiously
awaiting! You have gained a lifetime customer….and I will be sure to recommend you to all my friends! Again, thank you! Yvette - CA Hi Bruce, The Christy's of London was everything you said it would be and then some, great service timely delivery and a bonus beret at No Charge, thank you. Joe Forlenza East Hanover
NJ Thanks
Bro, Yall, as we say in Texas, are great! I have your fwd’d URL to several folks. Hope they respond. Look fwd to getting the hat. We have a hunting lease on a ranch
SE of Lubbock, Texas just outside of Snyder, Texas (Google) and this will be the perfect head cover for this area.
I have been in the retail /customer service business for 35 years and you have followed exactly
like I how like to treat customers, and that’s “APPRECIATION” I Thank You Much. I wish you all the success in today’s
tough business economy Bruce!!!! Wayne - TX Bruce, Just wanted to let you know I received my hat and
it fits perfectly. Thanks again for your all you help and concern. You’re a class act.Regards, Damon - NY Dear Bruce, I am completely shocked and happy to not only get an email from the owner...on
a Sunday morning....but also be relieved to know that my wife's Christmas gift will almost certainly arrive in time. Whew! I love your site, the quality
of the goods, the prices, and the outstanding personalized customer service. You have a new customer for life. Best wishes,
J. Poydras, Esq.- Washington DC Bruce
Thanks for processing my
order in a timely manner. All four hats are of excellent quality, especially the Berets from France and the wool Scala
cap from Italy. Now, I am all set for the winter months, but will be back soon for my Spring and Summer
collection. Doing business with your company was very easy and a total pleasure. Also, your website is well
done and the name Holland Hats will be passed along to my friends and relatives.
Jim Patterson Burlington MA Hi Bruce, Sorry to bother you, but I wanted to let you know that the hat fits perfectly. He is very pleased with
it and it looks great on him. Thank you for all your advice. You have excellent customer service and I appreciate
it. Sally............... "Happy New Year"! - TX
That is great service. Thanks!
Doug
via iPhone - TX Bruce, I wanted to let you know that I got the hat in good shape and am very pleased with it. FYI, I ordered on Sunday night and got the
hat on Thursday. Homer
- MO
Thanks for the
order, I received it very fast. I ordered it on Tuesday and received it on Friday. I am very pleased with the
quick professional service from the moment that I ordered the item and when I received it. I would recommend everyone looking for a hat, ladies or men to order from Holland Hats. Thanks Mary-VA
Mr. Holland:
Yesterday I received the cap I ordered. I was
very pleased with this transaction with hollandhats.com. The website was easy to work with, the selection was very good,
the cap I received is excellent quality, communications concerning my order were good, and delivery was timely. I consider
hollandhats.com to be a '5 star' vendor. Jim Watson - PA Bruce: Thanks for the follow
up and very prompt handling of my order. I'm looking forward
to receiving my Tilley hat in the next few days and
wearing it it the hot Florida sun. Sorry to hear that you
folks had more snow. Kind regards, Norman - FL. Bruce, Thanks for your message. To get the hats out so quickly makes me as happy as a sheep in the sunshine!
Thanks again!! Carl - NC
Hello, Bruce, Thanks
so much for the personal attention. It's a pleasure working with a family-owned US business. I have the cap I received
ready to return to you and look forward to receiving its replacement. I know my husband will really be surprised and I appreciated
your sending the new one so quickly.
Best wishes for a happy
and profitable holiday season. Pat Hewitt-GA Thank You Bruce
for your outstanding personality and five star quality service. Again, I am looking forward to the new order. Wow!!!
what a great honor to have done business with someone like yourself. Especially after hours. Now that is the best service
I have had in a long time.
Again Thank you, Kyra Ketcheson-OR Hi
Bruce, Received them today. They are great...I love them! Thanks, Michele -PA Thank you Bruce, If anyone wants to know where
I got my cap from I will certainly direct them your way. Wishing you a Healthy
and Successful New Year. Bernard- Ontario , Canada Bruce Thanks for your great
service. Alex - AL
Thanks to your fabulous selection of gorgeous hats,
I have a hat wardrobe that is the envy of my worship group. The website is friendly, the offerings extensive, and the customer
service flawless. I look forward to many more beautiful purchases. Very
best, Marcy, Washington, DC ************************
"Dear Mr. Holland, As a person who is impossibly baffled by computer
directions and wants everything perfect, and has been traveling constantly, I thought we could never finalize an order.
Most people would have given up on me but with your aid and patience I was able to order five hats and a pair of socks with
three countries involved. As you know, this is the short of it. It
was absolutely heroic. Thank you again. Regards, Lorraine" That
was so nice of you after all the trouble I have been. Thank you--now THATS great service :) Marcia
I received my hat already today. Can't thank you enough for your
fast service. I thought that I might get it by Christmas to give to my husband who loves hats. Now I can give it to him for
his birthday next week. I can't wait to see how thrilled he is with this great hat. I will definitely recommend you to all.
Thanks again. Merry Christmas to you and your family. Janine - MA
|
Thank you so much. My husband told me you called. If more businesses showed personal interest
in their customers, the way you all do, we probably wouldn't be in the financial state we are in now. Thanks again Mrs. Cole
My dad loved his hat. Thank you for your great service.
Melanie - MI
****************************************************************** Thanks very much Bruce for the VIP treatment-Greg Thank you Bruce.
I know first hand that sometimes things fall through the cracks. It's what happens after, that really counts. You performed
admirably! Thanks
again.. -Thad Thank you
for the great service! We will be doing
business again. Jamie
I recieved the hats! Thank you very much. We all
like them. Grateful for your service. Becky- South Dakota Hey, Bruce,
My hat arrived in good order and, of course, I really like it! I had one similar but it "disappeared"
last winter. Now I have another!
Thanks for your fast filling of my order and shipping. You will be hearing from me again!
Thank you! And, WOW
is right!
Sandy
Wow is right! Thanks
for the excellent service, Bruce.Best,Deborah - CO
You have a customer for life! :) Yvette Muir - TX Hi Bruce, The Tilley hat arrived today, it looks great and fits prefectly. Thanks Victor Bruce, I will definately do that. I just can't tell you how impressed
I am with everything about your operation. Hey, I'm not just blowin smoke, but everything about your company is first
class. For instance, I don't know who developed your website, but it is classy and more than user friendly. The
quality of the photography really comes through because when I zoom the pixels don't spread out but rather seem to either
hold or tighten. On several pictures I swear I can see the dang fibers of the material! My guess is you worked
very intimately with the company and would not sign off until you were satisfied with the quality....or you just got very
lucky with the web designer. Either way, it is huge for the customer, you really get what it takes to have an effect
online "store." I will do everything I can to send folks to you whenever the subject of hats comes up.
I wish you much continued success.
Thanks again,
Jeff
J. Poydras, Esq. Bruce, I give credit where credit is
due. I worked in Customer Service for 38 years so it is number one on my priority list now. As the nuns in Parochial
School used to say "you deserve a Holy card with a gold star". Keep up the good work! Joan dear bruce, thank you so much for your note, and for so much good help.
really means a lot, and makes a big difference. and i am sure my friend will be very grateful. all the very best, susan - NY (and if i ever need a hat again, i'll know where to look!) Thank you - I admit I was confused. I thought purchasing a Tilley meant the transaction
was a Canadian one. Anyway your response and service is admirable. Colin - Canada
Bruce,
The hats came yesterday. Thanks for all of your help with the styles and colors. NICE
HATS !!
I cant wait to get out and wear them.
Regards, Larry - MD I got it, I like it! Thanks!
Mike Sullivan - AR
Hat
arrived on Sat. in perfect shape .Thanks for such great service. I am asking a pal what his hat size is and may be ordering
one as a gift for him. Wayne - PA Bruce, Very pleased with my Greek Fishermans Cap. Fits perfectly.
Yours, Inez White. - Alberta Canada Bruce, We got the hat on my husband's birthday, thanks! I'll get the other
back to by next week. Fred, husband likes the hat. It was good to do business with you. Thanks
again, Anne - GA Thank you! THAT is customer service! Nancy - NM Mr. Holland,
I just pick up the hat from the post office. Thank you very much and you can count on more business from me, my friends
and colleagues.
Earl C. Cabbel - NY Just a great hat. I wore it to play golf last week, comfortable, light,
perfect golf hat, now I'm getting one to keep on my bass boat.
Steve Kohl - GA Kohl's Coffee &
Tea Co. Wow! That's service! Thank you! I'll have to let my husband know about your hats!
Sincerely,
Mrs Friederike Cook - AK Bruce,I love the hat! A BIG ol' Howdy from Texas, Bruce My thanks to you for walking me through how to order/size my old man head Friday morning. Sure enough the
Tilley arrived today. Looks great....feels great and fits super. I am looking forward to many years of comfort (and sun protection
too...my wife wanted and received a convertible Chrysler for her birthday....do you know how bloody hot the Texas sun is during
Summer?) Thanks Again for your help & courtesy, Bill Miller Fred
Butler - NY I just wanted to let you know that when it comes to processing an order, nobody is
faster than you folks.
I was elated with how quickly I got my order. It was only matched by how happy I was with
the two hats I ordered.
Many thanks!
Mark de Roo Holland, MI Great
Hat!!!! Everyone loves it!!!
Joe - PA Bruce, received hat yesterday. I am pleased
with quality and fast shipping. I am looking forward to contact you for summer hat in the coming weeks regards Peter - NC I ordered my hat last Thursday, hoping against hope that it
would be here by Wednesday. To my surprise and delight it arrived Monday. Great service. Thanks, Gene AveryJust got the new hat Bruce. Makes an old man look "FABULOUS". Thanks again, and I will
look forward to next time
Jon Reed, Sherman,
Texas Hey
Bruce, It’s Jackson in Austin. Just wanted to send
a note to say I received the hats last week and I appreciate all of your help. They are perfect!!!
Thanks, Jackson Cole - TX Mark loves his new leather cap ! And so do I ! :) Thanks again, Bruce.
Sincerely, Dianne Thorley :) - TX Bruce, I enjoyed my buying experience with you today. You made me feel like
an old friend. Thanks, Gardner E. Story President BA Urban Solutions, LLC 12808 W. Airport Blvd. Suite 316 Sugar
Land, TX 77478 Thank you the awesome service! I’m sure my husband will love another Tilley to add to his collection. Happy Holidays Colleen - NH Dear Bruce, Just want you to know
that the 2 Tilley hats fit my husband perfectly. His head is indeed 7 7/8 just as you said. I think this may be the first
time he has ever had a hat that really fit him.Thank you, Alicia Burry - Ontario Canada Hello Bruce, I hope things are well with you. I know you talk to lots of customers and probably won't
remember talking with me around the last of November, but I called and ordered a Tilley TW2 hat from you just before leaving
for a trip to Bavaria in Germany. I apologize for the delay in sending this
to you but I just wanted to thank you for your great personal service. I needed the hat for the trip and you made sure that
I got it on time. It sure was great to have this hat on the trip because
of the cold snowy weather in Germany. Obviously I saw lots of guys wearing all types of hats there and several commented on
my Tilley and I told them about Holland Hats in the USA. I've attached a
photo enjoying the weather in Dresden Germany at the Christmas markets. Feel free to use it on your website if you like. Thank you so much again and I will definitely be shopping at Holland hats again. Rodney Laughon
My
hat arrived today. It was very well packaged and is a nice comfortable hat.
Thank you for the great service and nice hat. David Edstrom LeRoy,
MI 49655 Bruce
... ... I received my Scala Safari Rain Hat last Monday and it is fantastic ... and it arrived (in Atlanta) just in time
for the "foul weather -- tornadoes and all" we
got a couple of days later! Thank you very much!! -- Greg
Maness Bruce, You really know how to run a company…
Always a pleasure ordering from you. Regards, Chris -MD
Bruce, I
received my hat today. It looks great. Thank you for the fast, personal service and low price. I will definitely recommend
you to anyone looking to purchase a hat. Best regards, Tom Colarik - OH WOW is right, thank you so much
and I really appreciate you getting back to me so quickly. I found yall online and I certainly will be coming to you in the
future. Have a great day,Patty - FL Just want to say fast service, loved the hat! better than I thought it would
be. I will always buy my hats from HollandHats! Jeremy Tyree Reno, NV Thank you, Bruce. My mom recently
lost her favorite hat and I have been on a mission to replace it. Unfortunately, I purchased a beret from Amazon.com and it
was too small when it was received. I feel really good about my purchase today from Holland Hats. Thank you so much for the
quick shipment.Tracy M. RowellPeachtree City, Georgia Dear Mr. Holland, I recently bought a Tilley Tec-Wool cap from you and I want to tell you its a great hat, we had our first really
chilly night last night and wearing it kept my head and ears very comfortable. You might remember that the first one I ordered was too small and you offered to accept it back with a refund,
well I like the hat so much that I'm saving the other one to give as a Christmas present. With your high quality products and friendly personal service, you sir, should do very well. Sencerely, Holland Mertell Independence Missouri The hat arrived and I love it! Thank you, Kathleen -NC They just arrived and look GREAT Bruce; cheers! Greg - British
Columbia, Canada Bruce, Received the hat Fri. Great service Thanks John - FL. Hi again. One last note- The hat fits perfectly and Hubby just loves it . He is a musician and is
planning to wear it on stage. He is on the internet under Monty Sheppard Band. Check him out sometime ! Thanks again. Vicki - Nova Scotia, Canada Hi Bruce
. Just to let you no my hat arrived on time for new years . It fit and looked really good on me . I can't thank
you enough for your fast Service . I love my new hat so much . Thank you thank you thank you . David
- CT. Thank you very much! You have excellent customer service! Chelsea
- Canada Thanks, Bruce. your personal attention really sets your business apart from others. My husband
LOVES his replacement Spitfire hat. He's a long-time old school biker and is really glad to have his hat back.
Best
wishes for a prosperous and happy new year.
Pat Hewitt Atlanta GA Mr. Holland Thank you Sir for contacting me
and for the swift shipping. If I ever I have concern about the
hat or anything, I will sure you contact you. Regards Jacob Ira CA Hi Bruce, I just
wanted to let you know that I received my hat today, just as you predicted. Thank
you for your prompt and courteous service, it was truly a pleasure to do business with you. You will be my first stop for
all of my hat purchases in the future. Ken - NY
Received the TIC1
Tilley Ivy Cap yesterday (Fast service!!). Not in the habit of spending that much for a cap, I'll
never again be satisfied with the cheaper ones. Love the cap; love the service. Thanks!
Blessings !
Doug Douglas W. Lawson Captain,
Chaplain Corps United States Navy, Retired Chaplain, Freeman Health System Joplin, Missouri Thank
you, great selection. I will be doing this again It
was a pleasure Bruce! Take Care and Merry Christmas and a Prosperous New Year to U! Rosanna-FL Dear Bruce, I would like to confirm that I received my order and would like
to thank you for your service! Kind regards, Yury Zhilkin, Kursk,Russia
Hello
Bruce - Just to let you know, the hat you sent arrived in time for our anniversary / business trip - and my husband
loves it! I must say - he does look very handsome in it :) Thank you so much for your follow up and great customer service! Have
a nice weekend, and thanks again, Barbara-NC Hi Bruce, I appreciate your excellent service! Thank you,
I definitely think you should have a page on the site for testimonials.
I will be delighted to write one and send it to you
Dear Mr. Holland,Thank you for sending the winter Tilley hat. I ordered a size 60 7 1/2 to be sure it
was large enough for my husband and it was also snug. We took out the thin strip spacer with the velcro on it and it fit fine. Lorraine-CA
I am very pleased with my caps!-Al-NJ Bruce, That is good to hear. I sincerely appreciate your communication.
You are very customer oriented. Thank you and I hope you have a wonderful holiday season. Sally-TX
Thanks for
the speedy shipment, I'm looking forward to ordering something for myself. Merry Christmas, Eugene Chavez-CA
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